Privacy and Cookies

PRIVACY AND COOKIES POLICY

Last revision 17/05/2021

PERSONAL DATA INFORMATION

 

WHO IS RESPONSIBLE FOR THE TREATMENT OF YOUR DATA?

The person responsible for the processing of personal data is:

NAPO & LEON S.L.

Calle Pepe del Garraf 28, 1a

08870 – Sitges

Barcelona

N.I.F. B-05415245

Telephone: 660 58 86 48

E-mail: info@napoandleon.com

WHAT KIND OF PERSONAL INFORMATION WE COLLECT?

NAPO & LEON SL (“Napo & Leon”) may collect your personal information through the corresponding forms on the website www.napoandleon.com, such as email address, postal address, telephone number, date of birth. At no time do we store payment data such as credit cards and / or bank details. All payments are made by being redirected to pages outside Napo & Leon.

In addition, Napo & Leon collects all the information related to your browsing on the WEB as well as your interaction with the brand.

Napoleon. collects only data from the user, with the exception of contact details provided by friends and / or family to send recommendations, gifts, discount coupons and the like.

FOR WHAT PURPOSE DO WE TREAT YOUR PERSONAL DATA?

We collect your personal data for the following purposes, depending on the case:

  • Manage your registration on the WEB.
  • Issue the orders placed: we only use your personal data to be able to process and deliver your order, as well as to inform you of its evolution either by email, SMS and / or any other available means.
  • Draw your user profile from the browsing data on the WEB. This will be done through your personal data and browsing information, such as page views, products added to the cart or to the list of favorites, time spent on the page, etc., with the aim of know your personal interests and / or preferences, and be able to offer a personalized browsing experience, as well as offer services, promotions and products appropriate to your profile.
  • Manage the Napo and Leon loyalty program.
  • Prepare and send information regarding discounts, exclusive promotions, contests, latest news, services, etc., adapted to your profile via email, and / or any other contact channel included in your personal data, previously authorized.
  • Manage, notify or propose any information related to our services of your interest.
  • Notify abandoned carts, replacement alerts, items included in the favorites list, shares and the like.
  • Attend your queries, requests and possible notifications submitted through our Customer Service channels.
  • Send requests to participate in surveys or actions aimed at knowing your level of satisfaction and advice on improving our services.
  • Treat and issue supporting documents of sale such as simplified electronic invoices or sales invoices.
  • Prevent, detect and control abuse and fraud in the use of our services.

FOR HOW LONG WILL WE KEEP YOUR PERSONAL DATA?

 Napo & Leon will keep your personal data only for the period of time that is necessary for the management and notification of the aforementioned services, until the purpose for which they were collected is completed.

The data included in tax documents will be kept for a period of up to 5 years from its issuance.

LEGAL BASES ON THE MANAGEMENT AND CONSERVATION OF YOUR PERSONAL DATA

Any purpose of collecting your personal data indicated in the previous point, is protected and regulated by the legal bases for data processing in accordance with the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD) of December 6, 2018, such as:

  • Execution of the sale contract
  • Compliance with a legal obligation
  • Consent
  • Legitimate interest

PROCESSING OF PERSONAL DATA TO THIRD PARTIES

In no case, your data will be sold, delivered or shared with external third parties to Napo & Leon, with the exception of the following recipients:

  • Public Administrations and Bodies when required by tax, labor, Social Security or any other applicable regulations.
  • Companies in charge of data processing (providers of fraud detection and prevention, technological and analytical services, customer service services, advertising and marketing services, etc.) and, in general, third-party providers that are necessary for the provision of services offered by Napo & Leon (providers of courier and transport services, etc.).

HOW WE PROTECT YOUR PERSONAL DATA

The WEBSITE uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data and guaranteeing their confidentiality. To achieve these purposes, you agree that Napo & Leon obtain data for the purposes of the corresponding authentication of access controls.

All payment transactions carried out through the Napo & Leon WEBSITE are carried out through secure payment systems. Napo & Leon services third-party payment platforms and does not store any personal data related to payments and cards at any time.

Napo & Leon declares that all the necessary technical and organizational measures have been taken to guarantee the security and integrity of the personal data processed and to avoid the loss, manipulation and / or access by unauthorized third parties.

PRIVACY RIGHTS IN RELATION TO YOUR PERSONAL DATA

 At any time you can exercise your rights, listed below, simply by writing to us at info@napoandleon.com

Right of access

You have the right to access the data that Napo & Leon has collected about you.

Right of rectification

You have the right to request that Napo & Leon rectify personal data when they are inaccurate or incomplete. If you have an account on our WEB, you can modify them directly by accessing your profile.

Right to erasure / right to be forgotten

You can request that personal data be erased when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Right of limitation

You have the right to request the limitation of the data processing, in which case we will only keep it for the exercise or defense of claims.

Right of portability

You have the right to receive personal data in a structured, commonly used and machine-readable format, and to transmit them to another controller when the treatment is based on consent or a contract, and is carried out by automated means.

Right of opposition

You can object to the processing of personal data based on the public or legitimate interest pursued by Napo & Leon, including profiling. In this case, Napo & Leon will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims. You also have the right to object to the processing of data for direct marketing purposes.

Automated individual decisions

If applicable, you have the right not to be the subject of a decision based solely on automated processing, including profiling, that produces legal effects on you or significantly affects you in a similar way. However, it will not be possible to exercise this right in the event that the decision is necessary for the conclusion or execution of a contract between you and Napo & Leon, or is authorized by the law applicable to Napo & Leon provided that it establishes adequate measures to safeguard your rights, freedoms. and legitimate interests; or is based on your explicit consent.

Right to file a claim

You have the right to file a claim with the Spanish Data Protection Agency or with the competent local Control Authority.

MODIFICATIONS IN THE PRIVACY AND COOKIES POLICY

In the event that we proceed to modify the content of the Privacy and Cookies Policy and that the changes significantly affect your privacy, you will receive a notification through our WEB or your email address , so that you can analyze them and, where appropriate, exercise your rights as an interested party.

PRIVACY AND COOKIES POLICY

 

WHAT ARE COOKIES AND HOW ARE THEY USED?

Cookies are files installed on the computer, telephone, tablet or any other device of the user, in order to record the activities of the user during their browsing time on this Napo & Leon website. Through the use of cookies, it is possible that the server where the Web is located, recognize the browser used by the user, allowing, for example, the registered user access to areas and services without having to register on each visit and remember their language preferences, country etc. in future visits. Cookies are also used to measure the audience and traffic parameters, control the progress and number of entries.

COOKIES AND PERSONAL DATA

We do not store sensitive personally identifiable information such as your address, password, etc., in the cookies we use.

USE OF THE INFORMATION STORED IN THE COOKIES

The information stored in the cookies of the Web is used by

NAPO & LEON SL

Calle Pepe del Garraf 28, 1a

08870 – Sitges

Barcelona

N.I.F. B-05415245

Phone: 660 58 86 48

E-mail: info@napoanleon.com

TYPES OF COOKIES USED

Next, the types of cookies used on the Napo & Leon Web / App are indicated depending on the type of cookies according to their purpose and according to the entity that manages it (own and third parties).

PurposeDescription
  Cookies PerformanceThey are those that allow us to count visits to the Web and traffic sources, quantify the number of users and thus carry out the statistical measurement and analysis of the use made by users.
  Functional CookiesThese are those that allow you to access the service with predefined characteristics based on a series of criteria such as, for example, the language, the type of browser through which the service is accessed, the regional configuration from where the user is accessed. service, etc.
Necessary CookiesThey are those necessary for navigation and the proper functioning of our website. They allow, for example, to control traffic and data communication, access parts of restricted access, carry out the process of purchasing an order, use security elements, store content to be able to broadcast videos or share content through social networks.
Targeted CookiesThese are those that store information on the behavior of users obtained through their browsing on the Web to show them advertising related to their browsing profile.
Social Network CookiesThese are those that are configured by a series of social network services, which we have added to the site, to allow you to share our content with your friends and networks.
Management 
Own management cookiesThese are those that are created or managed by Napo & Leon, as the person in charge of the website.
Third-party cookiesThese are those that are managed by service providers outside of Napo & Leon.

HOW TO DISABLE COOKIES IN THE MAIN BROWSERS

You can allow, block or delete the cookies installed on your computer by configuring the options of your internet browser. In the event that you block them, it is possible that certain services that need their use are not available to you.

Below, we offer you links where you will find information on how you can activate your preferences in the main browsers:

Google Chrome

Mozilla Firefox

Internet Explorer

Safari

Opera

If you have accepted third-party cookies, you can delete them from the browser options or from the system offered by the third party himself.

CONSERVATION PERIODS

 Napo & Leon will keep personal data only for the period of time that is necessary for the management and notification of the aforementioned services, until the purpose for which they were collected is completed.

After this period, personal data will be blocked from all Napo & Leon systems.

The validity of the consent given will not last longer than 13 months and once this period has passed, a new consent will be requested when our WEB / APP is visited.

DATA TRANSFERS TO THIRD COUNTRIES

Data processing is carried out, in general, by service providers located within the European Economic Area or in countries that have been declared with an adequate level of protection.

International data transfers may also occur at the headquarters of their communications to third parties, for which Napo & Leon will use the Standard Contractual Clauses adopted by the European Commission as a guarantee of those transfers made to countries that do not have an adequacy decision from the European Commission. . In any case, the third parties with whom certain personal data are shared will have previously accredited the adoption of adequate technical and organizational measures for the correct protection thereof.

Napo & Leon does not sell customer data to third parties under any circumstances.

You can find out about transfers to third countries that, where appropriate, are made by the third parties identified in this Cookies Policy in their corresponding policies.

Ⓒ Copyright Napo & León